Account Deletion Steps

This page outlines the steps for requesting account deletion, the types of data deleted, and data retention policies for the Pingo AI app.

How to Request Account Deletion

To request the deletion of your Pingo AI account, please follow these steps:

1. Open the Pingo AI app.
2. Go to the Settings page.
3. Select Delete Account and confirm account deletion.

For assistance, contact us at support@mypingoai.com.

Data Deletion and Retention Policy

When you request account deletion:

• Deleted Data: All personal details, usage statistics, contact information, conversation history, and preferences.
• Retained Data: Transaction records are kept for legal compliance for up to 1 year.

Contact Us

For further inquiries about this policy, contact us at support@mypingoai.com.